Shipping zones:
We can ship packages to virtually any address in all the world ,including the major destinations such as USA, Canada, UK ,France , Australia, Spain, Ireland etc.. Usually we use EMS( www.ems.com.cn) ,It's the same in deliver time as follow:
USA USPS( www.usps.com),
Canada Post( www.canadapost.com)
France( www.chronopost.fr)
Australia( www.auspost.com)
New Zealand( www.nzpost.co.nz)
Germany( www.gdsk.de)
Ireland( www.letterpost.ie)
And TNT , DHL , UPS are also available. When you place order, we will delivery your package which is based on the availability of your items and the shipping options you choose. After we delivery the package,we will send the tracking number to you as soon as possible.To ensure the safe of the package,we will redelivery the package to you if the package was missed!Please just make sure the size you need,we will not accept return because of the size issue ,but we accept return of the items which is with flaw,for example,seldom happened quality problem! Thank you for your support!
FAQ-Getting more about our company!
Q. Are your products guaranteed?
A: All of our products are from Original Equipment Manufacturer factory, the quality is top. And we always believe you will like it when you receive it, and you will also introduce customer for us.
Q. Are your site secure?
A：Yes, we are reliable. We do business on the site for about two years, we always try our best to build a long term business relationship with our every customer. We always insist on that top quality and good service is basic for business.
Q; Which country can you ship to?
A: We can ship to many countrys. Such as USA, UK, Canada, Australia, Spanish, Netherland, Ireland and so on. If there is no choice on our site, you also can send your order with items and sizes to our email: Info@powerseller-union.com.
Q: What payment methods do you accept?
A: For payment, We accept VISA/MASTER CARD, Western Union and Money Gram. You can choose one of them, and we will also offer extra 5% discount for western union and money gram payment methods. If you want to pay via other payment method, you can contact us at first, we will try our best to help you!
Q: How much is shipping to my country?
Normally, if you order 1 items, the shipping is $22, 2 items, the shipping is $26, 3 items, the shipping is $28, 4 items, the shipping is $32, 5 items, FREE SHIPPING!
Q: How long does it take me to get my order once I place it?
A: We need 1-2 days to process your order after get your payment, and normally the shipping time is 4-6 business days! Sometimes there would be a little delays due to huge demands, holidays, slow customs processing, but your order will be delivered finally. And we also use door-to-door shipment method.
Q. Why are your items so cheap compared to other sites , are you guys legit?
A. our buyers and we buy overstocks & overuns from the same factories that make for famous companys and we have been doing this for many years. We also work on very tight profit margins to provide our clients good value. Most import,we have our own nike shoes factory, your request designed nike shoes are able to manufacture here regarding quantity, and price here are more reasonble than others based at better quality than others else. So welcome to have an sample order.
Q: We got our tracking number two days ago
but our order is not showing up in usps or ems tracking system?
A: Sometimes there is a few days delay if shipping is backed up due to huge demand before goods are showing up in the system.Or tracking systems maybe delayed due to certain factors in usps or ems tracking system.
Q. I sent you an e-mail 3 days ago, how
come, I have no response?
A. We try to reply to e-mails within 24 hours. If you have not received a
repsonse from us, your e-mail may have not been received or blocked the emails
from us, in order not to waste your time, please add our email to your list
after you place the order.
We receive many customers e-mails every day and try to respond to them all, but
sometimes your e-mail may get accidentally deleted by our SPAM blocking. Please
e-mail us again if you have not received an reply within 1 day exc ept weekends
allow for 2 days.
Q. How to enjoy your policy and discount?
A. We accept returns or exchanges on
condition that shoes damages. You must contact us within 24hours after receive
your goods, if damaged, we need a digital picture within 48 hours after
received goods, then we will review and if claim is legitimate will give return
authorization number, and you have to return your item within 5 days after
contacting us. The returned product must be in unused condition and sent back
in the same condition as it was sent to you.
And for discount, we offer discount coupon to our regular customers, if you
are, please just contact us for the code.
